Optum has recently updated their payer list and payer portal, and we want to make sure you have everything you need to stay up to date in Sycle.
The good news? All of your existing payer connections will continue working without needing to make any changes. That said, if you’re planning to work with any new payers, you’ll need to configure them in Sycle using the updated list provided by Optum.
To ensure your claims processing remains smooth and hassle-free, we encourage you to take a moment to review Optum’s updated payer list, bookmark it for future reference, and ensure everything is set up correctly in Sycle.
To see Optum’s updated payer list, you can follow these simple steps:
If you have any questions, you may contact our Customer Experience team at 888-881-7925 and selection option 2 for Insurance support.