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Customer communication is key, and Podium’s Webchat tool offers a straightforward solution to streamline it. Webchat allows prospective patients visiting your website to send you a text message. This feature facilitates convenient, flexible communication which is critical in building strong relationships with your patients.
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When you connect Sycle + Podium, you can communicate with your patients in a convenient and flexible way, leading to increased lead capture and conversion rates. Webchat is particularly efficient in the audiology sector, where direct and efficient communication is key to understanding unique patient needs. The Sycle + Podium integration enables clients to:
9 out of 10 consumers say they want to communicate with businesses via text
The average Podium customer sees 11x more inbound leads with up to 40% conversions on all webchat leads
Several texting automations are available including 48-hour, same-day and no-show appointment messages
Integration is fast and easy
Easily stay in touch with your patients and send timely messages with appointment reminders
Open and response rates for text messages are nearly 100%
With Sycle + Podium, you get the communication tools that allow you to stay in touch with your patients, increase satisfaction and improve appointment hold rates.
Jessica Distefano, Accounting Manager
– Beltone Southside
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