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Patient Perspectives – Part 3: Patient Education
Each year we learn more about the staggering statistics surrounding hearing loss and how it affects nearly 48 million American adults. A key component in combating these numbers is educating patients about their care and treatment. Although a patient never […]

Patient Perspectives – Part 2: Patient Time
Did you know that the average patient wait time for practices across the country is 19 minutes? The longer patients wait, the more frustrated they get before their appointment even begins. Keeping patient time top-of-mind is one of the most […]

How Much Technology Integration is Beneficial for your Practice?
System integration is an innovation that has saved hearing care practices the cost of countless work hours and reduced data errors. But how much integration is beneficial?

Common HIPAA Violations and Tips to Avoid Them
In today’s increasingly competitive hearing care industry,
the perception that a clinic does not take the protection of healthcare information seriously can results in the loss of existing and future patients.

Building Strong Patient Relationships in the Digital Age
Building a successful hearing care practice owner in today’s competitive environment requires more work on the business side of operations than ever before.

Low-Cost/No-Cost Ways to Decrease Appointment No-Shows
Without a doubt, missed appointments and last-minute cancellations are costly to your practice. However, by implementing a few patient-centric strategies, the likelihood of attrition problems will decrease.
Hearing Care Business Management in the Covid-19 Era: Interview with Stephanie Grein
A year ago, hearing care professionals were scrambling to keep their dispensing offices afloat amid the Covid-19 crisis and a giant problem: not being able to have patients visit for in-person hearing care appointments. With their unique view on data […]

Pre-Holiday Prep for Your Practice
Organizing and making preparations within your practice before celebrating the holiday season is a great way to ensure your holiday is stress-free. While this time of year usually means planning celebrations with friends and family, it’s been an unprecedented year […]

May is Better Hearing & Speech Month
Happy Better Hearing & Speech Month (BHSM)! This specially recognized month was founded by the American Speech-Language-Hearing Association, and has been acknowledged as such for nearly a century. This month is a wonderful opportunity to raise awareness in your community […]